Refund and Returns Policy

This policy applies to all purchases made on our website, including loop kits, drum kits, sample packs, presets, and other digital products designed for music producers.

⏳ Refund Eligibility

Due to the nature of digital goods, all sales are final. Once your purchase is completed and the files are delivered (either through download or email), we cannot offer refunds, returns, or exchanges.

❌ Non-Refundable Items

The following items are strictly non-refundable:

• Loop kits and melody packs

• Drum kits and one-shot collections

• MIDI packs

• Presets (Serum, Omnisphere, etc.)

• Sample packs

• Any downloadable digital product

• Bundles or discounted packages

• Gift cards or promotional credits

We do not issue refunds for:

• Accidental purchases

• Download issues caused by user error (e.g. full storage, device incompatibility)

• Buyer’s remorse

• Lack of software/hardware compatibility (please check system requirements before purchase)

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🛠️ Technical Issues

If you’re experiencing problems downloading or accessing your files, please contact us at {your email address}. We’ll do our best to help resolve any technical issues with the delivery of your product.

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💬 Contact

Still have questions about your order or file access?
Email us at {your email address} — we’ll respond as quickly as possible.